Privacy Policy

Your Privacy,
Our Priority

At Nituze, we believe privacy is fundamental to creative expression. This policy explains how we collect, use, and protect your information while helping you monetize your content safely.

Last Updated

January 15, 2025

Our Privacy Principles

Content Encryption

Your locked posts are encrypted and only accessible to paying viewers.

Privacy by Design

We blur previews and protect your content until payment is confirmed.

Secure Payments

Financial data is processed securely through trusted payment partners.

No Data Sales

We never sell your personal information to third parties.

Table of Contents

Privacy Overview

Nituze ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.

As a platform designed for creators to monetize their content through encrypted posts, we handle various types of data including personal information, payment details, and creative content. We are committed to transparency about our data practices.

Important Note

By using Nituze, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our services.

Information We Collect

Personal Information

  • Account details: username, email address, profile information
  • Contact information for customer support and notifications
  • Identity verification documents (for creators earning above certain thresholds)

Content Information

  • Photos, videos, and other media you upload
  • Captions, descriptions, and pricing information
  • Engagement metrics (views, unlocks, earnings)

Technical Information

  • Device information, IP address, browser type
  • Usage patterns, app interactions, and performance data
  • Location data (if you grant permission)

How We Use Your Information

Platform Operations

  • • Provide and maintain our services
  • • Process content uploads and encryptions
  • • Manage user accounts and authentication
  • • Enable content discovery and recommendations

Financial Services

  • • Process payments and payouts
  • • Verify user identity for compliance
  • • Generate earnings reports
  • • Detect and prevent fraud

Communication

  • • Send important account notifications
  • • Provide customer support
  • • Share platform updates and features
  • • Marketing communications (with consent)

Platform Improvement

  • • Analyze usage patterns and performance
  • • Develop new features and improvements
  • • Ensure platform security and safety
  • • Conduct research and analytics

Data Protection & Security

We implement industry-standard security measures to protect your information, with special emphasis on protecting your creative content and financial data.

Content Encryption

Your locked posts are encrypted using AES-256 encryption standards

Secure Infrastructure

Our servers use SSL/TLS encryption and regular security audits

Data Minimization

We only collect and retain data necessary for platform operations

Information Sharing

We Do Not Sell Your Data

Nituze does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Limited Sharing Scenarios

Payment Processing

With M-Pesa, Visa, and other payment providers to process transactions

Legal Requirements

When required by law, court order, or government request

Service Providers

With trusted vendors who help us operate the platform (cloud storage, analytics)

Payment Information

Payment security is crucial to our platform. Here's how we handle your financial information:

📱

M-Pesa Integration

  • • Processed through Safaricom's secure APIs
  • • No storage of M-Pesa PINs or credentials
  • • Transaction records for accounting purposes
💳

Card Payments

  • • PCI DSS compliant processing
  • • Tokenized card storage
  • • 3D Secure authentication

Creator Payouts

For creators earning above KSh 10,000 monthly, we may require additional verification:

  • • Government-issued ID verification
  • • Tax identification numbers (if applicable)
  • • Bank account details for direct deposits

Your Privacy Rights

You have several rights regarding your personal information. Here's what you can do:

Access Your Data

Request a copy of all personal information we have about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Account

Request deletion of your account and associated data

Restrict Processing

Limit how we use your information in certain circumstances

Data Portability

Receive your data in a structured, machine-readable format

Opt-out Communications

Unsubscribe from marketing emails and notifications

How to Exercise Your Rights: Contact us at privacy@nituze.com or through the app settings. We'll respond to your request within 30 days and may need to verify your identity for security purposes.

Cookies & Tracking

We use cookies and similar technologies to improve your experience and understand how you use our platform.

Types of Cookies We Use

Essential Cookies

Required for basic platform functionality, login, and security

Analytics Cookies

Help us understand usage patterns and improve our services

Preference Cookies

Remember your settings and personalize your experience

Marketing Cookies

Used for targeted advertising (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent manager. Note that disabling certain cookies may affect platform functionality.

International Transfers

While Nituze is based in Kenya and primarily serves African users, some of our service providers may be located in other countries.

Data Localization

  • • Primary servers located in Kenya
  • • User content stored within Africa when possible
  • • Payment data processed by local providers (M-Pesa)
  • • Backup systems may utilize international cloud services

Transfer Safeguards

  • • Standard Contractual Clauses with international partners
  • • Adequate data protection standards maintained
  • • Regular compliance audits of service providers
  • • Encryption in transit and at rest

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You

Email notification for significant changes

In-app notifications and banners

Updated policy posted on our website

Your Continued Use: By continuing to use Nituze after policy updates, you acknowledge and agree to the revised terms. If you disagree with changes, you may delete your account at any time.

Contact Us

Have questions about this Privacy Policy or how we handle your data? We're here to help.

Privacy Inquiries

privacy@nituze.com
Privacy Center in App Settings

General Support

support@nituze.com
Help Center in App

For data protection complaints, you may also contact the Kenya Data Protection Authority:

odpc.go.kecomplaints@odpc.go.ke

Privacy-First Creative Platform

Your privacy matters to us. Create, share, and monetize your content with confidence, knowing that your data is protected and your rights are respected.

Ready to join the privacy-focused creator economy?